How can I check the status online after placing an order?
For your convenience, USA Online Cloths offers an Order Inquiry team. Once you have selected the order by clicking on the inquiry link from the menu, you will be able to track delivery of the order.
How do I change or cancel my order?
We follow the quick processing time during distribution, as a result, we are unable to change or modify the order once it has been submitted.
What do I understand with the term ‘order status is in progress?
Once you have placed your order, it is in the process of being shipped to the delivery address but has not received a tracking number yet. Changes to the order cannot be done once the order is in progress. If need arises, we will accept your return and provide you the refund in accordance with our return policy.
How can I get in touch with USA Online Cloths?
If you have any query or concern with regards to shopping online or order placement on our website, you may reach out to our customer support by email or phone number given on the website. Our customer support representatives are available to receive your queries.
What can I do when my order is not available for pickup?
If due to any reason, your order is not available for pick up, no need to worry, you will receive an email stating that your entire order will be canceled and you will not be charged for it. On the other hand, if you have received a partial order, we will get the remaining order ready for pick up and will continue with the order. You will be charged only for items you will be picking up.